_What Can Acutus Do For You?
Our goal is to provide you and your staff with the tools and training needed to tackle just about anything your organization may face. Although we offer a full range of communications services, many of our services are education-based. Here are some of the areas we specialize in:
Communications Structure and Strategy Planning – What? Why? Who? Where? When? How? Creating and executing a communications plan can be a challenge, but we will guide you through the process and make sure your organization gets what it needs to succeed. From data protection to social media, Acutus will work with you, your staff, and your board to build and implement a strategy that best suits your mission.
Public Relations Training – It’s a complicated, busy, noisy world out there. How do you cut through the clutter to get your message through? Acutus can teach your staff proven techniques to get your organization the attention it deserves. We show you how to get the most out of social media, build relationships with the press, and navigate other outlets.
Crisis Communications – Crisis planning is a bit like a lifeboat – we don’t think much about it until there is a disaster. However, by the time something goes wrong, it is too late to do anything about it. Every organization, regardless of size, needs a crisis plan in place that provides structure and continuity in the face of chaos. Acutus can work with your staff to create a watertight plan that will keep your organization afloat regardless of the weather.
Public Speaking, Testimony, and Writing – Do you get a tight feeling in your stomach you get when you think about speaking in front of a crowd. Cold sweats? Panic? Don’t worry – you are not alone. About 75% of people suffer from some form of speech anxiety. As a nonprofit leader, you will be expected to face the public in many different functions. At Acutus, we understand your worries and are ready to help. From speechwriting and preparation to media events and testimony, we can train you and your staff to make the most of speaking engagements.
Internal Communications – If you think of your nonprofit as a machine, then communication is the grease that keeps the wheels turning. Too little and the works grind to a halt. Too much and everything becomes a mess. You need the right amount and the right types of internal communication to have a smooth-running operation. Acutus can work with you on setting up and streamlining communication structures that keep you, your staff, and your board in the loop and up-to-date.
Customer Service Training – Regardless of your mission or product you sell, eventually you will have to deal with people who have a financial interest in your organization. For small businesses, it will be customers. For nonprofits, it will be donors. Manage your interactions well and you will reap the benefits of a loyal customer or donor base. Manage them poorly and your reputation will pay the price. Acutus can teach your staff how to interact with customers and donors in a way that will create a solid, loyal base to support your organization's success.